Privacy & Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
This policy explains how we collect, use, and protect your data when you use Lengzem services.
Information We Collect
We may collect the following types of information to provide and improve our services:
2.1 Personal Information
- 👤Name
- 📧Email Address
- 💳Payment details (only amount and order ID)
- 🖼️Profile information (such as profile picture, DOB, Full Address)
2.2 Usage Information
- 📱Details about the device ID
- 📊Log data (e.g., time of entry, communication, etc.)
- 📈App usage patterns and preferences
- 🎬Content interaction data
How We Use Your Information
We use the information we collect in various ways, including to:
3.1 To Provide and Improve Service
- Make Lengzem and its contents available to you
- Consider your advice and feedback
- Enhance the functionality of Zo Stream and related features
3.2 Contacting You
- Responding to your questions, comments, or feedback
- Sending service-related administrative messages and important updates
3.3 Marketing Communications
With your consent, we may send you promotional emails and updates regarding Zo Stream.
🔔 You can opt-out of marketing communications at any time through your account settings or by clicking "unsubscribe" in our emails.
3.4 To Implement Our Processes and Practices
- To ensure the success of Lengzem working methods, practices, processes, and new versions
- To prevent and investigate fraudulent or unauthorized activity
4. Data Protection
We take data protection very seriously by implementing:
We use reasonable measures to protect against unauthorized access to the Account, disclosure, alteration, and destruction of personal information.
Encryption
All sensitive data is encrypted in transit and at rest
Access Controls
Strict access controls and authentication mechanisms
Regular Audits
Regular security assessments and penetration testing
Secure Infrastructure
Enterprise-grade secure cloud infrastructure
5. Third-Parties
We may use certain third-party services such as payment gateways and advertising partners to maintain and improve service quality. These third-party services may have their own privacy policies regarding how they handle your data.
Common Third-Party Services We Use:
Payment Processors
Secure payment processing
Analytics Services
Usage data analysis
Cloud Hosting
Data storage and infrastructure
6. Age Limit
Lengzem is not allowed for children under 15 years of age
We do not knowingly collect personal information from children
If you believe that we have collected information from children without their knowledge, please let us know at lengzemaizawl@gmail.in
Your Options
Access and Control
You can view and edit your personal information from your profile settings.
Policy Updates
This Privacy Policy may be changed at any time. Check regularly for privacy policy changes.
Your Privacy Rights:
Right to Access
View your personal data
Right to Correct
Update inaccurate information
Right to Delete
Request data deletion
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, please contact our Privacy Team.
This Privacy Policy was last updated on 2026